RCPAQAP Processors

Third Parties

RCPAQAP uses third party Processors to provide infrastructure services, and to help Us provide customer support and email notifications. Prior to engaging any third party Processor, RCPAQAP performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

 

Infrastructure Processors
RCPAQAP may use the following Processors to host user personal data and provide other infrastructure that helps with delivery of our Services:

Entity Name Processing Activities Entity Country
 Amazon Web Services  Colocation Provider  United States
 Salesforce  Colocation Provider  United States
 Heroku  Colocation Provider  United States
 Google  Colocation Provider  United States
VentraIP Colocation Provider Australia

 

Other Processors
RCPAQAP may use the following Processors to perform other Service functions. These Processors may log IP address or other personal data depending on the services they provide. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers:

Entity Name Processing Activities Corporate Location Privacy Policy Contact
Salesforce Customer Relationship Management, Customer Support United States Privacy Policy Email
Sendgrid Email service provider United States Privacy Policy Email
Campaign Monitor Marketing and email service provider United States Privacy Policy Email
Google Analytics Online analytics provider United States Privacy Policy Email
FedEx Shipping Provider United States Privacy Policy Email
StarTrack Shipping Provider Australia Privacy Policy Email
DHL Shipping Provider Germany Privacy Policy Email
Toll Shipping Provider Australia Privacy Policy Email
Australia Post Shipping Provider Australia Privacy Policy Email
Atlassian Customer Feedback Australia Privacy Policy Email
Eventbrite Event management and payment processing United States Privacy Policy Email
Microsoft Email service provider, cloud storage provider United States Privacy Policy Email
SCORM Cloud Training content hosting United Kingdom Privacy Policy Email
Papertrail Log management United States Privacy Policy Email
SurveyMonkey, Inc. User Feedback Customer Surveys United States Privacy Policy Email
Sentry(sentry.io) Application error tracking United States Privacy Policy Email
Cloudflare, Inc. We use Cloudflare for dns routing, attack prevention, as a content delivery network and for location detection (accurate to the country level). United States Privacy Policy Email

  

We also partner with third parties that have a legitimate interest to collect and profile personal data in the form of IP address and cookie ID from users in order to improve our services and provide analytics on how our sites are used. The third parties utilize persistent cookies for tracking with various expiration dates, depending on the third party. The anonymous hashed ID in the cookie links the web user’s browser to a profile which contains the behaviours the user has displayed. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers:

Name Privacy Policy
 Google  Privacy Policy

 

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RCPAQAP Affiliates

Depending on the geographic location of a user and the nature of the Services provided, RCPAQAP may also engage one or more of the following Affiliates/Agents as Processors to deliver some or all of the Services provided to a user:

Agent Name Agent Country Website
Acutest Systems Malaysia Website
Basle Pharmceuticals United Arab Emirates Website
Ecuador Diagnostics – Cordiagnostics Ecuador Website
Emar Pharma Pty Ltd Sri Lanka Website
Eugene Chen & Co Taiwan Website
Eurobio Scientific Europe and UK Website
Fiji Ministry of Health Fiji Website
F&M Imports South Africa Website
Iris Healthcare Technology India Website
Rhenium Medical Israel Website
Sciencescope Kenya Website
Setunari LLC Mongolia Website

 

All affiliates can be contacted via privacy@rcpaqap.com.au 


Updates
We will update the list of Our Processors as they change.