RCPAQAP Processors
Third Parties
RCPAQAP uses third party Processors to provide infrastructure services, and to help Us provide customer support and email notifications. Prior to engaging any third party Processor, RCPAQAP performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Processors
RCPAQAP may use the following Processors to host user personal data and provide other infrastructure that helps with delivery of our Services:
Entity Name | Processing Activities | Entity Country |
Amazon Web Services | Colocation Provider | United States |
Salesforce | Colocation Provider | United States |
Heroku | Colocation Provider | United States |
Colocation Provider | United States | |
VentraIP | Colocation Provider | Australia |
Other Processors
RCPAQAP may use the following Processors to perform other Service functions. These Processors may log IP address or other personal data depending on the services they provide. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers:
Entity Name | Processing Activities | Corporate Location | Privacy Policy | Contact |
Salesforce | Customer Relationship Management, Customer Support | United States | Privacy Policy | |
Sendgrid | Email service provider | United States | Privacy Policy | |
Campaign Monitor | Marketing and email service provider | United States | Privacy Policy | |
Google Analytics | Online analytics provider | United States | Privacy Policy | |
FedEx | Shipping Provider | United States | Privacy Policy | |
StarTrack | Shipping Provider | Australia | Privacy Policy | |
DHL | Shipping Provider | Germany | Privacy Policy | |
Toll | Shipping Provider | Australia | Privacy Policy | |
Australia Post | Shipping Provider | Australia | Privacy Policy | |
Atlassian | Customer Feedback | Australia | Privacy Policy | |
Eventbrite | Event management and payment processing | United States | Privacy Policy | |
Microsoft | Email service provider, cloud storage provider | United States | Privacy Policy | |
SCORM Cloud | Training content hosting | United Kingdom | Privacy Policy | |
Papertrail | Log management | United States | Privacy Policy | |
SurveyMonkey, Inc. | User Feedback Customer Surveys | United States | Privacy Policy | |
Sentry(sentry.io) | Application error tracking | United States | Privacy Policy | |
Cloudflare, Inc. | We use Cloudflare for dns routing, attack prevention, as a content delivery network and for location detection (accurate to the country level). | United States | Privacy Policy |
We also partner with third parties that have a legitimate interest to collect and profile personal data in the form of IP address and cookie ID from users in order to improve our services and provide analytics on how our sites are used. The third parties utilize persistent cookies for tracking with various expiration dates, depending on the third party. The anonymous hashed ID in the cookie links the web user’s browser to a profile which contains the behaviours the user has displayed. For more details including opt-out requests, access requests or complaints, please review their privacy policies or contact their data protection officers:
Name | Privacy Policy |
Privacy Policy |
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RCPAQAP Affiliates
Depending on the geographic location of a user and the nature of the Services provided, RCPAQAP may also engage one or more of the following Affiliates/Agents as Processors to deliver some or all of the Services provided to a user:
Agent Name | Agent Country | Website |
Acutest Systems | Malaysia | Website |
Basle Pharmceuticals | United Arab Emirates | Website |
Ecuador Diagnostics – Cordiagnostics | Ecuador | Website |
Emar Pharma Pty Ltd | Sri Lanka | Website |
Eugene Chen & Co | Taiwan | Website |
Eurobio Scientific | Europe and UK | Website |
Fiji Ministry of Health | Fiji | Website |
F&M Imports | South Africa | Website |
Iris Healthcare Technology | India | Website |
Rhenium Medical | Israel | Website |
Sciencescope | Kenya | Website |
Setunari LLC | Mongolia | Website |
All affiliates can be contacted via [email protected]
Updates
We will update the list of Our Processors as they change.